Warranty

At LEFTON, we stand behind the quality, craftsmanship, and functionality of our products.

This Limited Warranty applies to eligible LEFTON products purchased by the original purchaser and covers defects in materials and workmanship under normal use and proper care.

1. Warranty Coverage

Unless otherwise stated in the product-specific warranty information, the following warranty periods apply:

Residential Use: 5-Year Limited Warranty

Commercial Use: 2-Year Limited Warranty

Eligible LEFTON Products

  • Kitchen Sinks
  • Kitchen Faucets
  • Bathroom Faucets
  • Shower Systems
  • Bathroom Sinks
  • Faucet Accessories
  • Garbage Disposals
  • Water Filtration Systems

PLEASE NOTE: Filter cartridges are consumable components and should be replaced according to the recommended replacement schedule. Normal reduction in filtration performance resulting from regular use is not covered by this Warranty.

Smart Toilets

LEFTON Smart Toilets are covered by a 2-Year Limited Warranty for defects in materials, workmanship, and applicable product functionality under normal use.

2. Who Is Covered

This Limited Warranty applies only to the original purchaser and is non-transferable.

Proof of purchase may be required to verify warranty eligibility. Unless otherwise specified, the warranty period begins on the original date of purchase.

3. What Is Covered

This Warranty Policy covers verified defects in materials, workmanship, and applicable product functionality when the product is:

  • Used for its intended purpose
  • Properly installed
  • Operated according to LEFTON instructions
  • Properly cared for and maintained

If a covered defect is confirmed, LEFTON may, at its discretion:

  • Provide replacement parts
  • Repair the product
  • Replace the defective product or component
  • Provide another appropriate remedy

The available remedy depends on the nature of the issue and product availability.

4. What Is Not Covered

Lefton Warranty does not cover damage or failure resulting from:

Improper Installation or Use

  • Improper installation or installation not performed according to LEFTON instructions
  • Misuse, abuse, neglect, or accidents
  • Improper operation or use for purposes other than intended

Improper Care or Maintenance

  • Failure to follow care and maintenance instructions
  • Damage caused by abrasive, corrosive, or unsuitable cleaning products
  • Use of steel wool, wire brushes, abrasive powders, bleach, ammonia, alcohol, chlorine, or similar harsh chemicals

Unauthorized Modification or Repair

  • Product modifications
  • Unauthorized repairs or adjustments
  • Unauthorized replacement parts or components
  • Components not supplied or approved by LEFTON

Normal Wear and Environmental Conditions

  • Normal wear and tear
  • Minor scratches or cosmetic changes caused by regular use
  • Staining or discoloration caused by water or environmental conditions
  • Damage caused by flooding, fire, earthquakes, natural disasters, or other events beyond LEFTON's reasonable control

5. Labor and Installation Costs

Unless otherwise required by applicable law, this Limited Warranty does not cover costs associated with:

  • Product removal or reinstallation
  • Plumbing or electrical work
  • Labor charges
  • Third-party services

6. How to Submit a Warranty Claim

If you believe your product has a warranty issue, please contact LEFTON Customer Support.

Please provide:

  • Proof of purchase or original order confirmation
  • Product model or item number
  • A description of the issue
  • Clear photos or videos showing the issue

Additional information may be requested when necessary.

Please do not return, repair, modify, dispose of, or replace the product before contacting LEFTON Customer Support and receiving instructions.

7. Warranty Remedies

For approved warranty claims, LEFTON will determine the appropriate remedy based on the nature of the issue and product availability.

Replacement products or components may differ from the original model, color, finish, or component if the original is no longer available. In such cases, LEFTON may provide a product or component with similar functionality and value.

8. Additional Terms

Certain products may be subject to product-specific warranty terms stated on the product page, in the product manual, or with the product packaging. Where applicable, those terms will apply.

Need Help?

For warranty questions or to submit a warranty claim, please contact our Customer Support team.

Email: customer@leftonhome.com
Phone: 1 (601) 564-0548

Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM PST